The paper presents an integrated framework for IT-enabled organizational innovations. The framework highlights the factors that affect the effective introduction of knowledge and information systems to become organizational innovations. It conceptualizes the innovation process as an open system and takes into consideration knowledge management and performance evaluation. The rationale for this framework is that because of the narrow scope of current frameworks, managers and IT personnel often fail to see the whole picture of their organizations. This difficulty reduces managers´ ability to understand the interrelationships between IT-based innovations and business processes. Consequently, introducing IT/IS into an organizational context doesn´t achieve its intended objectives and often fails entirely. The framework will be useful to managers in their efforts to transform their organizational operations with the use of IT applications.
© 2010 The Author. Article originally published in ‘Journal of Technology Research’, V. 2 (2010), http://aabri.com/manuscripts/10524.pdf
Reprinted with permission