Tag Archives: Quality standards

The Quality Adaptation Model: adaptation and adoption of the quality standard ISO/IEC 19796-1 for learning, education and training

In 2005, the new quality standard for learning, education and training, ISO/IEC 19796-1, was published. Its purpose is to help educational organisations develop quality systems, and improve the quality of their processes, products and services. In this article, the standard is presented, and compared to existing approaches, showing the methodology, and its advantages for educational organisations. However, since the standard is a reference model, it has to be adapted to the needs and requirements of an organisation. Hence, the main aspect is the adoption and implementation process: how can ISO/IEC 19796-1 successfully be implemented in educational organisations, and support the variety of involved actors? To answer this question, the quality adaptation model identifies steps and instruments to bring the abstract standard into practice. The article closes with a case study, evaluating the use and adequacy of the model.

Article originally published in ‘Educational Technology & Society’, V. 10 (2007), n. 2, pp. 3-16. http://www.ifets.info/journals/10_2/2.pdf - Reprinted with permission.

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Best practices for online business education

This integrative review of literature on online educational best practices is intended to provide a quick reference for those interested in designing online business courses and programs. Primarily American in its perspective, this review may be helpful for business schools seeking optimal online course designs that foster quality learning experiences comparable in outcomes to traditional methods. Paramount in this review are the emphases on consistency, cohesiveness, and assessment.

Article originally appeared in: “The International Review of Research in Open and Distance Learning”, V. 7(2006), n. 1. Copyright © 2006 Athabasca University, Canada’s Open University. Reprinted with permission of the authors and the publisher

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